Author
Mike Saks
Judith Allsop

Pub Date: 04/2007
Pages: 432

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Mike Saks and Judith Allsop
Chapter 19 - Involving the Consumer in Health Research
Sophie Hill
 
 
Contributor biography
Sophie Hill is Coordinating Editor of the Cochrane Consumers and Communication Review Group in the Faculty of Health Sciences at La Trobe University, Australia. She works at the intersection of evidence-based health care and consumer participation. Her current research interest is building the evidence base of interventions to involve people in all facets of their health care. Her PhD was an in-depth study of people’s experiences of surgery. She has worked for health consumer organizations and government.
 
Chapter overview
This chapter discusses the involvement of consumers in health research and assesses the effect or impact of participation, outlining potential advantages and disadvantages from different perspectives. In the course of the chapter, she presents the views and experiences of consumers who have been involved in research in the Cochrane Collaboration, an international organization
 
Chapter links
Chapter 15 - Governance and Ethics in Health Research
 
Suggested Online Readings
Abma, T.A. (2005) ‘Patient Participation in Health Research: Research With and for People With Spinal Cord Injuries’, Qualitative Health Research, 15 (10): 1310-28.
This article argues that a responsive-constructivist approach to evaluation fits with the aims and features of patient participation. Its potential is examined through a case example of a dialogue between patients and (clinical) researchers in the field of spinal cord injuries. Learning experiences and the (un)expected difficulties and potential for creating social conditions appropriate for patient participation in health research are considered.
 
Day, C., Carey, M. and Surgenor, T. (2006) ‘Children's Key Concerns: Piloting a Qualitative Approach to Understanding their Experience of Mental Health Care’, Clinical Child Psychology and Psychiatry, 11 (1): 139-55.
This article reports on a pilot project to apply the principles for involving children in research on the experience of using services. The approach aimed to explore children’s experience of using mental health services. Eleven children who had attended mental health services took part in focus groups to discuss their experience. Thematic content analysis of transcribed interviews pinpointed 13 themes that identified children's key concerns and clarified what was meant by child-centred care. The implications for a child-centred practice are discussed.
 
Oliver, S., Milne, R., Bradburn, J.D., Buchanan. P., Kerridge, L., Walley, T. and Gabbay, J. (2001) ‘Investigating Consumer Perspectives on Evaluating Health Technologies’, Evaluation, 7 (4): 468-86.
This paper discusses a pilot study to involve healthcare consumers in identifying research topics, and prioritizing, commissioning and reporting their evaluation of health technologies. Records of consumers' suggestions were analysed for their content and, wherever possible, they were compared with suggestions from academics and staff of the UK National Health Service. Consumers tended to highlight issues about patients' views, social contexts, information and support needs, the importance of long-term outcomes and the dissemination of research findings to consumers. These issues are not usually addressed by professionals who tend to focus on the technical and economic aspects of evaluation.
 
Further Reading
Brown, P. and Zavestoski, S. (2004) ‘Social Movements in Health: An Introduction’, Sociology of Health and Illness, 26(6): 679-94.
This is good reading for those interested in acquiring a sociological understanding of health social movements.
 
Nilsen, E.S., Myrhaug, H.T., Johansen, M., Oliver, S. and Oxman, A.D. (2006) ‘Methods of Consumer Involvement in Developing Healthcare Policy and Research, Clinical Practice Guidelines and Patient Information Material’, Cochrane Database of Systematic Reviews, Issue 3. Art.: CD004563. DOI: 10.1002/14651858.CD004563.pub2.
This key reference is a Cochrane systematic review of evaluation studies relevant to consumer participation in research, which is regularly updated.
 
Oliver, S., Clarke-Jones, L., Rees, R., Milne, R., Buchanan, P., Gabbay, J., Gyte, G., Oakley, A. and Stein, K. (2004) ‘Involving Consumers in Research and Development Agenda Setting for the NHS: An Evidence-based Approach’, Health Technology Assessment, 8(15). Available at http://www.ncchta.org/fullmono/mon815.pdf.
This provides the detailed background on the development of the framework for analysing consumer participation in research.