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Our Commitment to Your Privacy

SAGE Publications Ltd. its imprints Paul Chapman Publishing and Lucky Duck Books, are committed to protecting your privacy.

SAGE Publications Ltd is registered under the Data Protection Act 1998 (registered no. Z5848290) and this shows the purpose, source and disclosure terms of the data held.

This privacy policy explains what kind of information we collect, for what purposes we use customer information, and how we protect your privacy.

By visiting www.uk.sagepub.com and www.paulchapmanpublishing.co.uk, you are accepting and consenting to the practices described in this privacy policy.

How to Contact Us Mailing preferences
Services & Links Access to personal data
Cookies Disclosure of personal data
Information you submit to us Ad servers
Purposes of data collection Security
Children's privacy protection Privacy compliance & support


 

How to Contact Us

If you have any questions regarding this privacy policy or your personal data, you can contact us at the following addresses:

UK, Europe, Middle East, Africa, Australasia

The primary data controller for information gathered by or submitted to www.uk.sagepub.com , www.paulchapmanpublishing.co.uk and www.luckyduck.co.uk is SAGE Publications Ltd.

SAGE Publications Ltd.
1 Oliver's Yard
55 City Road
London EC1Y 1SP
Great Britain

E-mail: market@sagepub.co.uk
Telephone: +44 (0)20 7324 8500

United States, North, South & Central America

The primary data controller for information gathered by or submitted to www.sagepub.com (including the journals subdomain www.online.sagepub.com) www.pineforge.com and www.corwinpress.com and www.sagefulltext.com is SAGE Publications Inc.

Personal information collected on these sites, including www.online.sagepub.com may be stored and processed in the United States or other countries where SAGE Publications operates by trusted agents carrying out services for us. By using these sites, you agree to the transfer of any personal data you submit to us outside of the European Union.

SAGE Publications Inc.
2455 Teller Road Thousand Oaks,
CA 91320 United States

E-mail: info@sagepub.com
Telephone: 1-800-818-7243

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Services and Links

Customers wishing to purchase SAGE books in Australasia will be forwarded to http://www.footprint.com.au/. Footprint Books are SAGE's distribution partner in Australasia and is not part of the SAGE group of companies or subject to the terms of this privacy policy.

We may also link out to other internet sites not mentioned in this privacy policy. SAGE Publications can accept no responsibility for the content of these sites.

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Collection of Personal Information

Cookies

SAGE uses standard cookie technology (which you can disable through your web browser's settings if you wish) to store preferences, record session information, such as items that you may add to your shopping cart, and track activity at our websites. When you view our site by linking from another web page we may store the name of the web page you came from. We may also use cookies to help improve the relevance of the types of products we show you when you visit our web site.

Where you request us to do so, we may use cookies to recognize you on return visits so you do not have to sign in. We advise customers to only select the 'Remember me' option if the computer they use is not shared with others.

Cookie information may be used for technical administration of the website, research and development, customer information and marketing. With the exception of our 'Share' facility all of the information collected through cookies is for internal use only and is used to compile aggregate information to analyze site, page, and service usage. Our 'Share' facility located on our product pages is provided by http://www.addthis.com. If you choose to use this facility you are agreeing to share information with http://www.addthis.com as defined at http://www.addthis.com/privacy.

Where you have registered a profile with us, we may collect information about the pages you view to learn more about your preferences and personalize your experience of the site with more relevant products, services, information and offers.

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Information You Submit to Us

When you purchase products from SAGE, request services or information, participate in surveys, or access special areas on our site, you may be required to supply us with personal information.

We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.

Some areas and content on the web site, such as SAGE's inspection copy service for lecturers, or email product alerts, require registration in order to access them. If you choose not to register and provide personal information, you may still use most of the SAGE web site.

The information which you volunteer to submit when you register may include your email address, contact details including home and/or work address and telephone number, your profession, courses you teach or study, the institution(s) and departments at which you are based, level of study, and your job title.

Where you sign up to journals content alerts ( also known as Electronic Table of Contents Alerts or eTOC), your registered information may be transferred outside of the European Union and by registering for this service you consent to this transfer.

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Purposes of Data Collection

The information we collect is used to provide you with products and services you have requested from us (including free trials, our inspection copy service, book orders and email product alert services). According to your mailing preferences, we may use your details to send you catalogues and product information, where you have consented to us doing so. The information we collect will also help us provide you with more relevant products, services and information, both on our website through personalized pages and by email where you have opted in to receiving further information from us.

If we wish to use your personal data for new purposes, we offer you the means to consent to those new purposes by:

  • Indicating in a box at the point on the site where personal data is collected.
  • Sending and email to market@sagepub.co.uk
  • Sending postal mail to the following address: SAGE Publications, 1 Oliver's Yard, 55 City Road, London, EC1Y 1SP, Great Britain.
  • Calling this telephone number: +44 (0)20 7324 8500 between 0900 and 1730 GMT Monday to Friday.
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ChildrenÂ’s Privacy Protection

We do not knowingly collect personal data from children at our websites. We take specific steps to protect the privacy of children by providing information about our data practices in this privacy policy.

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Mailing Preferences

As part of registration or account setup or when you request an inspection copy of a text or buy a book, or request information, we may ask for contact details including a work or home address, your email address and your telephone number. The contact details you provide will be used if we need to contact you regarding the services you have requested from us.

When you provide your email address you will be given the opportunity to tell us if you want to receive information about our products and services by selecting your mailing preferences. If you have already registered an account with us you can change your mailing preferences here.

You will have the opportunity to decide how you want to be contacted and will have the opportunity to tell us if you would like to be contacted by email and by telephone. You will also have the opportunity to tell us if you do not want to receive information about our products and services by post.

You can change these preferences any time by contacting us in the following ways:

  • Change your mailing preferences on your profile by visiting My Account
  • Sending and email to market@sagepub.co.uk and indicating your new preferences.
  • Sending postal mail to the following address: SAGE Publications, 1 Oliver's Yard, 55 City Road, London, EC1Y 1SP, Great Britain.
  • Calling this telephone number: +44 (0)20 7324 8500 between 0900 and 1730 GMT Monday to Friday and ask for Marketing Services

Whichever mailing preferences you select, you will only receive information from the SAGE Publications group of companies.

We do not rent, trade or otherwise share mailing lists with companies outside of the SAGE publications group. SAGE, its subsidiaries, affiliates, and business partners may use your contact information, demographics, request for information, and purchasing behaviours to periodically contact you to determine your interest in products or services or to inform you of new products and services or upcoming events.

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Access to the personal data we may hold about you

You can ask us whether we hold any information about you by contacting us or accessing your personal information in the following ways:

  • By viewing your profile or account you have set up online
  • By sending email to market@sagepub.co.uk
  • By sending postal mail to the following address: SAGE Publications, 1 Oliver's Yard, 55 City Road, London, EC1Y 1SP, Great Britain.
  • By calling this telephone number: +44 (0)20 7324 8500 between 0900 and 1730 GMT Monday to Friday.

Should the information we hold about you be incorrect, you can change and update your personal information. You can have your information corrected by contacting us or by updating your profile.

Where requested, we will provide you with a readable copy of the personal data which we keep about you, by contacting us at the address above. We may require proof of your identity before supplying you with this information to ensure confidentiality. We will provide the information without any charge.

We allow you to challenge the data we hold about you and where appropriate you may have the data erased, rectified, amended or completed.

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Disclosure of Personal Data

SAGE currently does not sell or rent any personally identifiable information to Third Parties outside the SAGE Publications group of companies. We do occasionally, upon a careful consideration, exchange postal information within our own group of companies when we feel products and services may be of specific interest to you. SAGE may also disclose overlays of customers' purchasing behaviours and customer data in aggregate form to marketing/industry research firms, associations, and business partners.

Additionally, we may disclose information in special cases when we have reason to believe that disclosing this information is reasonably necessary to: comply with the law, enforce or apply our terms of business, protect our rights and those of our users, or with your consent.

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Ad Servers

We do not partner with or have special relationships with any ad server companies.

Security

SAGE uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors that they are on a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you on our site.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data. We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation.

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Privacy Compliance

SAGE Publications Ltd is registered under the Data Protection Act 1998 (registered no. Z5848290) and this shows the purpose, source and disclosure terms of the data held.

We do not store credit card details nor do we share customer details with any third parties.

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Marketing Services
55 City Road,
London,
EC1Y 1SP

Telephone: +44 (0)20 7324 8500
Email: market@sagepub.co.uk

The SAGE Publications privacy policy is subject to change at any time. We recommend you review the privacy policy each time you visit the site. It is located permanently at www.sagepub.co.uk/privacypolicy.nav.

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